Shipping Policy

1. Production Timeline

At Brisk Packaging, we typically take 4 to 6 business days to complete your order after design approval and payment confirmation. Production timelines may vary depending on the type of packaging, order size, and material requirements.

Please allow additional time during federal holidays, peak seasons, or when ordering specialty materials. We will always keep you informed of any expected delays.

• Standard orders: 4–6 business days production
• Complex or specialty orders may require additional time
• Rush/expedited production available upon request
• Holiday periods may extend production timelines

2. Expedited Shipping Options

If you have a tight deadline, our team is here to help. Contact our product specialists to discuss expedited production and rush shipping options. We will do our best to accommodate urgent requests based on current capacity.

Please note that rush orders may be subject to additional fees. Reach out to us as early as possible to maximize your options.

3. Shipping Methods

All shipments from Brisk Packaging are handled in-house, ensuring safe delivery with no hidden fees. Our team carefully selects the most cost-effective and reliable shipping method for each order based on size, weight, destination, and delivery requirements.

• Free shipping to USA, Canada, UK, and Australia
• No hidden shipping fees on standard orders
• Packages are carefully packed to prevent damage in transit
• Additional shipping charges may apply for other destinations

4. Potential Shipping Delays

While the majority of our orders ship on time, certain circumstances may cause delays beyond our control. These include:

• Complex custom packaging designs requiring additional production time
• Large bulk quantity orders
• Specialty material sourcing delays
• Federal holidays and peak seasons
• Unexpected events such as severe weather or carrier disruptions

We proactively communicate any delays and work to minimize their impact on your order. If your order is time-sensitive, please notify us in advance.

5. Order Tracking

Once your order ships, you will receive full tracking details so you can monitor its progress in real time. Our support team is also available to assist you with any tracking inquiries.

• Tracking information sent via email once order is dispatched
• Real-time shipment monitoring available
• Support team available for tracking assistance

6. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 3 working days of the expected delivery date. We will work with you to resolve the issue promptly, including a free reprint or replacement where applicable.

To process a damage claim, please provide photographs of the damaged items and packaging. This helps us investigate and prevent future issues.

7. Contact Us

Have questions about your shipment or need to discuss a tight deadline? Our team is ready to help.