Terms & Conditions
Last updated: 3/1/2024
1. Agreement to Terms
By accessing and using Brisk Packaging's services, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to all visitors, users, and others who access or use our services.
2. Services Description
Brisk Packaging provides custom packaging solutions including design, manufacturing, and delivery services. Our services include but are not limited to:
- Custom packaging design and consultation
- Manufacturing of custom boxes and packaging materials
- Sample kit provision and material testing
- Shipping and delivery services
3. Orders and Payments
3.1 Order Process
Orders are processed through our quote system. All orders require approval of design mockups and payment terms before production begins.
3.2 Minimum Orders
Minimum order quantities vary by product type but typically start at 100 units for custom packaging solutions.
3.3 Payment Terms
Payment terms are NET 30 for established accounts. New customers may require payment in advance or alternative payment arrangements.
4. Design Services and Intellectual Property
4.1 Design Ownership
Upon completion of payment, customers own full rights to their custom packaging designs. Design files will be provided in production-ready formats.
4.2 Design Revisions
We offer unlimited design revisions during the initial design phase at no additional cost. Revisions requested after production approval may incur additional fees.
5. Production and Delivery
5.1 Production Timeline
Standard production time is 7-10 business days after design approval and payment confirmation. Rush orders may be available for additional fees.
5.2 Shipping
Free shipping is included for orders within the USA, Canada, UK, and Australia. Additional shipping charges may apply for other destinations or expedited shipping.
6. Quality Assurance and Returns
6.1 Quality Standards
We maintain strict quality control standards and guarantee that all products meet or exceed industry specifications for materials and construction.
6.2 Defects and Damages
Products damaged during shipping or containing manufacturing defects will be replaced at no charge when reported within 30 days of delivery.
7. Limitation of Liability
Brisk Packaging's liability is limited to the replacement or refund of defective products. We are not liable for consequential, incidental, or special damages arising from the use of our products or services.
8. Privacy and Data Protection
We are committed to protecting your privacy and personal information. Our privacy practices are detailed in our Privacy Policy, which is incorporated into these terms by reference.
9. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be posted on our website and become effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.
10. Contact Information
For questions about these terms and conditions, please contact us at:
Brisk Packaging
Email: info@briskpackaging.com
Phone: +1 (XXX) XXX-XXXX
